ELMIRA, NY (WENY) -- Chemung Canal Trust Company announced temporary operational changes to several of its bank branches, in response to the COVID-19 emergency. The changes will take effect beginning Wednesday, March 18th. 

According to CCTC, the following branch offices will be temporarily closed for all teller transactions:

  • Auburn: 110 Genesee St.
  • Binghamton: 127 Court St.
  • Elmira: 628 W. Church St.
  • Seneca Falls: 54 Fall St.

The following branch offices will be temporarily operating their drive-up windows only:

  • Big Flats: 437 Maple St.
  • Elmira Heights: 100 W. McCann’s Blvd.
  • Ithaca: 909 Hanshaw Rd.
  • Ithaca: 806 W. Buffalo St.
  • Owego: 1054 State Route 17C
  • Towanda: 304 Main St.
  • Troy, PA: 159 Canton St.
  • Watkins Glen: 318 N. Franklin St.

“These temporary realignments are an effort to exercise an abundance of caution and as a precautionary measure to allow the bank to reduce the density of our staff throughout our footprint and create greater social distance between our staff and clients, as suggested by the Centers for Disease Control (CDC),” according to Anders M. Tomson, President & CEO of Chemung Canal Trust Company. “We apologize for the inconvenience this may cause, but the health and safety of our employees and our clients remains our top priority and we believe these measures will help decrease the risk of exposure, assist in flattening the curve and slow the spread of the coronavirus,” Tomson added.

“Despite these changes, as a whole we remain fully functional and committed to working with our clients in support of the essential financial service needs they have during this pandemic,” Tomson said. Other Chemung Canal bank branches will remain open as full service offices during their normal office hours, a complete list of branches can be found on the bank’s website.

The bank’s website (www.chemungcanal.com) and mobile banking app will remain fully functional, allowing clients the ability to complete transactions and access their accounts 24/7. Clients with questions are encouraged to call the bank’s contact center: (800) 836-3711.